Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at sales01@safewaylife.com
DISPUTE,RETURN & ORDER CANCELLATION
1. We will check the product before shipping to make sure you receive a perfect product,if the product is damaged in transit, please contact us to return.
2. If the buyer needs to return or exchange for personal reasons(Do not like it/purchased by mistake), the buyer will be required to pay the returned shipping cost.
Note:Please DO NOT damage the package with barcode if you need return it ,or we have the right to refuse the return.Thanks for your understanding.
1. Orders canceled before shipping will be eligible for a full refund.
2. Once your order has been shipped, it can no longer be canceled.
Payment
1. We accept PayPal only.
2. All major credit cards are accepted through secure payment processor PayPal.
SHIPPING& DELIVERY
We process all orders on the same or next working day.
Delivery takes between 3 - 7 business days for Standard Free Shipping.
Yes,we can.
Currently, orders cannot be placed directly on our website if the shipping address is not in the United States. You can send us an email with your country and address and we will calculate your shipping cost and send you an invoice. You can pay directly by clicking on the link in your email.